Refund policy

Returns, Refunds, and Claims Policy for Shine&Sip Creations

 

Thank you for your purchase from Shine&Sip Creations! We want you to be completely satisfied with your order. Please read our policy on returns, refunds, and claims below.

Returns and Refunds: We allow refunds and returns for items within 10 days of delivery. If you are not satisfied with your purchase, please contact us at  Shine & Sip Creations' email address  to start the return process. Items must be returned in their original condition. Once we receive and inspect the returned item, we will process your refund.

Conditions: Please note that refunds and returns are only accepted within the specified 10-day period.

Claims for Damaged or Lost Packages: We are not responsible for packages that are lost or damaged after they have been handed over to the shipping carrier. If your item arrives damaged or is lost in transit, you will need to file a claim directly with the shipping carrier. We recommend keeping all original packaging and the damaged item until your claim is processed.